Shipping

What are the shipping options?

UK: Tracked - £3.99

Europe: Tracked - £8.99

US: Tracked - £9.99

Rest Of The World: Tracked - £15.99

How long will the parcel take to get to me?

We ask that you allow 1-3 days for us to process your order.

UK: 3-7 working days 

Europe: 7-14 working days 

Rest of the World: 10-17 working days

Where is my order?

Once you have placed your order, a confirmation email will be sent to the email address provided. Since all orders are tracked, you'll also receive a tracking number so you know exactly where your order is at all times. 

I placed my order over 24 hours ago and haven't received a confirmation email?

Please email sales@rare-by-rae.com and we will work with you to get that sorted ASAP! 

My tracking number isn't working 

Your tracking number will become live once the post office has started the shipping process. However, please feel free to send us an email at sales@rare-by-rae.com and we can assist you further.

Who should I contact to discuss my order?

Please email us at sales@rare-by-rae.com and we'll be able to help you with any shipping problems.